Store Policy

Customer Care

At Oak & Linen, our goal is to provide a simple, transparent, and reliable shopping experience.

We operate under a dropshipping model, which means products are shipped directly from our suppliers to the customer’s delivery address.

If you have any questions about orders, shipping, returns, or products, our support team is here to help.

📩 Contact: contact@oakandlinenstore.com
⏱ Customer Support Hours: Monday to Friday, 12:00 – 16:00 (GMT / London time)

We aim to respond as quickly as possible and resolve any issues efficiently and respectfully.

Privacy & Safety

At Oak & Linen, your privacy and data security are a top priority.

All personal information provided during checkout is used exclusively for order processing, shipping, and customer support.

As we operate under a dropshipping model, your data may be shared only with trusted suppliers and logistics partners strictly for the purpose of fulfilling your order.

We do not sell, rent, or share your personal information with unrelated third parties.

We apply industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.

Wholesale Inquiries

Oak & Linen does not operate a traditional wholesale retail model, as we are primarily a dropshipping e-commerce brand focused on direct-to-consumer sales.

However, we are open to strategic partnerships with suppliers, creators, and brands that align with our vision.

📩 Partnerships: contact@oakandlinenstore.com

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments